Privacy policy

This Privacy Policy governs the data processing activities undertaken by CIPHER in relation to users who access CIPHER website or contact CIPHER through it. The foregoing includes processing the personal data of customers and/or potential customers and their contact persons or representatives, as well as candidates, accessing or transferring information via the website. Therefore, this privacy policy contains information on the processing of data corresponding to the different categories of the data subjects mentioned.

Data Controllers

The present document governs the privacy policy of the CIPHER website (hereinafter also referred to as the "website").
CIPHER provides a variety of services for preventing, detecting and responding to incidents. This business line is aimed at the business sector, ensuring the information security in the organisation, as well as the risks associated with the company presence in the cyberspace. For your information, the identity details of the company(ies) are provided below:

For data subjects located in UK:
Address: 45 Pall Mall, St James's, SW1Y 5JG, London- UK

For users located in USA:
Address: 1111 Brickell Avenue, Miami, Florida 33131 - USA

(hereinafter, together referred as "CIPHER").

Purposes and legitimation

You are hereby informed that all the data that CIPHER requests or may collect from you are required for the purposes described in this privacy policy and failing to provide them would make it impossible to contact you or handle the request made with CIPHER. Furthermore, CIPHER reserves the right to refrain from responding or handling requests that do not include the data requested.

You hereby guarantee the accuracy of the personal details provided to CIPHER. CIPHER may periodically ask that you revise and update your personal data.

Please refer to the website for more useful information about the services furnished by CIPHER. In this regard, CIPHER will only ask you for and, therefore, only process the data necessary to render the contracted service and to be able to commence and maintain a commercial and/or contractual relationship with you.

The following is a description of the purposes and legal grounds for which we process personal data:



The personal data that you provide to CIPHER may be sent to the following recipient categories:

  • Third parties to whom CIPHER is obliged to send information, including public authorities, security forces, judges and courts, in order to comply with the requirements of these authorities and the applicable regulations, where appropriate.
  • Companies that form part of the Prosegur Group, in order to manage the corresponding contractual relationship appropriately as a result of the centralisation of administrative and computing processes within the Prosegur Group.

Data storage

The criteria that CIPHER uses to define the periods for storing your data have been established in line with the requirements established in the applicable legislation, regulations and guidelines, in addition to CIPHER's operating requirements relating to the correct management of its relationship with you.

Your data protection rights

You may make contact with CIPHER whenever you believe and retain the right to exercise your rights of access, rectification, cancellation, limitation and opposition, in addition to the right of portability and to not be subject to automated decisions, by writing to the postal address indicate above or the following email addresses: or

Furthermore, you are hereby informed that you may withdraw your consent whenever you so desire by contacting CIPHER at the address or email address mentioned above.

Finally, if you would like more information about your data protection rights or need to file a complaint, you may contact the appropriate Supervisory Authority.

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